4 Strong Ways to Boost Exposure for Your Software Business

We can all agree that the inbound marketing way is the strategy to promoting your Software business online. From social media to SEO, visuals, email, and PPC, these are the best channels to attracting qualified prospects and customers to your brand. However, with so many pieces to the digital marketing puzzle, trying to “do it all” can prove to be an overwhelming, daunting task. Especially as a startup or one that is rebranding with a new product, the challenge of knowing which techniques to focus on to create fast results can be frustrating.

We have compiled four simple, yet highly effective, inbound ways to generate more exposure to your software business

By focusing on these tactics, you will increase awareness, traffic to your website, leads, and better your thought-leadership.

#1 Bolster Your Blogging Strategy

Developing a well-thought-out blogging strategy not only positions you as an expert in your software niche, but it draws needed exposure to your brand. You see, 71% of business bloggers say their blog increased visibility in their industries. Also, companies who blog regularly have 434% more indexed pages than companies who do not (Source: Search Engine Land). They also generate more leads and sales.

Use your blog to educate your audience on the problems you solve as a SaaS business. Consider the common issues and questions your market has and address them via your blog. Additionally, publish blog content that highlights the features, benefits, and usability of your software.

The key to generating results from your blogging is consistency and ensuring that your topics resonate with your target audience. Use an editorial calendar tool to help you plan, organize, and schedule your content. The calendar will help you maintain a regular blogging cadence to boost brand awareness.

#2 Tell Your List

According to Forbes, email subscribers are three times more likely to share your content via social media than visitors from other sources. Your email list is your biggest fan, and they are waiting to hear from you to engage with your brand. Even if you have a small list or you are just starting out, keep your subscribers in the know when it comes to the development and promotion of your SaaS. Share your blog content and ask them to share it with their social networks.

One way to get your list involved is to extend a 2-week free trial offer of your software, so prospects get a real-life experience with your product. Send them a survey at the end of their trial to get feedback and reviews. This information can help you tweak and modify, so it aligns with your audience’s interest.

Also, continue to grow your list. Building your leads list is the safety boat of your business. With proper nurturing tactics, it is where the bulk of your sales will generate from. With 59% of B2B marketers saying that email is the most effective channel for generating revenue, it is important that you leverage assets like your landing pages, web forms, and blog posts to keep growing your sales funnel.

#3 Facebook Retargeting

Follow your website visitors everywhere with retargeting. Also called remarketing, this paid strategy allows you to place a tracking code on your site which will set a tracking snippet (or cookie) on the browser of those who visit your site. This tactic will position your ad content to “follow” recent visitors everywhere they go online. Retargeting is extremely useful in keeping your software brand “top of mind” long after people leave your website.

The same concept applies to Facebook retargeting. You will create custom audiences and tailor marketing content unique to them for better engagement. It is highly cost-efficient for your brand and is one tactic that should constantly be running to maximize traffic to your site and produce fresh leads.

#4 Host Live Webinars

Webinars are solid platforms to share a wealth of knowledge in a presentation-style broadcast. You significantly improve your thought-leadership as you delve deeper into topics for more depth and understanding. In regards to marketing your product, webinars provide an opportunity to demonstrate, share the features and advantages, and allow participants to see your new software firsthand. Answer questions live to boost engagement and give the chance for viewers to purchase at the end with the benefits they will gain from acting now.

Finally, a webinar is a great method to growing your leads as each participant must register with the name and email info to join your broadcast. Simply promoting your upcoming webinar to your social channels and list can foster new leads every time.

Following the suggested inbound marketing tactics will increase brand awareness and exposure for your software business. Focus on getting good at implementing two of the tips, test your results, then ramp up from there. The key is to stay consistent in your efforts to measure what's working and resonating with your audience accurately.

Ready to leverage a professional team to help bolster your inbound marketing strategy for 2017? Use the form below to reach out to us. We are equipped to help you step up your marketing game!

 


Challenges and Opportunities Present in Software Business & SaaS Marketing

SaaS marketing is a much more challenging endeavor for a software business than for many other types of businesses for some reasons. First, and foremost, there is no tangible, physical product for a customer to look at, observe and 'test drive.' To get potential customers interested in a software product, a software business often has to give away a free trial of the product to reap potential future business through a process known as customer onboarding. Also, some other factors pose unique challenges to SaaS marketing for software businesses among them:

  • Constantly changing software and product features
  • Extremely short sales cycle (generally a year or less)
  • Limited market for many types of software
  • Concept of selling a service more than a product

SaaS-Marketing-Software-Business-HARNESS

SaaS Marketing and Customer Onboarding

For most businesses, giving away the full product, even for a limited duration, at no cost would be suicidal. However, for software businesses, giving away the product for free is one of the most widely used and accepted SaaS marketing strategies. There are many variations of these free product model strategies such as:

  • Free 7-, 14-, 30-day trial periods
  • Freemium model (money is charged for proprietary features, functionalities, and other goods.)
  • Free Trial w/ a credit card

There are other strategies besides these three variations, but the one thing common to all of these strategies is the giving away a free software product version.

Once a potential customer has access to the product, the key role in SaaS marketing is to convert the customer using the product into a paying customer. On occasion, the conversion happens quickly if the customer sees real value in the product. However, many customers will delay making a decision until the end of the free trial period or just before the first charge on their attached credit card takes effect. Communication between the SaaS marketing personnel and the customer is critical during this time allowing the software business to determine what concern a customer has about the product, and what inducement could entice the customer to commit to purchasing it.

Extremely Short Sales Cycle

Whereas most businesses consider 12 to 24-month sales cycles to be typical or even accelerated, in the software business, many software products are obsolete even at the low-end of this range. SaaS marketing emphasizes rapid sales by finding customers who like the product and are willing to commit now. The fast, even transaction process of buying software is predicated on the inherent nature of the software industry. Software products evolve quickly over time, and it is not uncommon for six, eight or more versions of one software product to be released over the course of a year. A long and drawn-out sales process runs the risk of product obsolescence as demonstrated by the fact that the best, most efficient and comprehensive 2014 tax preparation software is useless in 2016. Therefore, SaaS marketing must focus on increased sales velocity to generate extra revenue and a larger customer base for a software business.

Limited Market for Certain Software Products

Smaller software businesses often focus on niche targets, either due to limited capital or to the nature of the software product itself. Marketing to this small market space allows a software business to specialize in one or two areas of expertise, recognize potential barriers to entry in this market and look for possible opportunities for future growth. SaaS marketing helps cultivate customer and business relationships allowing the software company to communicate with their clients and select a product roadmap that makes sense.

Concept of Selling a Service vs. a Product

The most critical concept to remember in a software business is that the vast majority of the business' revenue comes from its existing customer base. Under the tried-and-true 80%-20% rule, 80% of a business' future revenue will come from only 20% of its customer base. SaaS marketing plays a critical role in customer retention by emphasizing the concept as selling a service as well as a product. When creating a SaaS marketing plan, a software business should focus on the establishment of a fully integrated architecture combining a high-quality software product, with excellent service and savvy consumer marketing. When SaaS products of similar quality and price exist in a marketplace, promoting excellent customer service with even a personal touch or two helps a software business and its associated products stand out in a crowd. The primary goal is to a business is to have its SaaS speak for itself.

These methods will help software companies start or improve their marketing efforts to generate leads and build their branding. To gain further knowledge and expertise, contact us using the form below, and let us help you create a strong online presence.